Resizing, Polishing & Repairing Services
At BLE & Co. we offer our customers after care services such as resizing, polishing and repairing at a minimal to zero fee for articles purchased from our official store or platform. We will require confirmed purchase transaction before working on resizing requests and proof of purchase for polishing and repairing services.
1. Can my ring be resized to a larger or smaller size?
Yes, both can be done to a reasonable extent at zero cost. We will work on resizing the article after a confirmed purchase transaction.
2. My jewellery seems to have lost its shine, what can I do about it?
This could be due to tarnishing effect which can be easily be polished away by a professional jeweller. For articles purchased from BLE & Co. official store or platform, we are happy to support polishing requests from our customers from time to time for a minimal fee (for reason due to tarnishing effect). Please contact our customer service team for details.
3. My jewellery is broken, what can I do about it?
For articles purchased from BLE & Co. official store or platform, we are happy to support repairing services for our customers from time to time for a reasonable cost. Cost is subject to the type of precious metals/stones replacement. Please contact our customer service team for details.
4. I have other questions in this topic which are not addressed here. How can I reach you?
We'll be happy to assist you. Please reach us at the Contact Us section.